Education Technician

Summary Serves as the Education Technician in Education Service, working primarily with the Advanced Cardiac Life Support (ACLS) / Basic Life Support (BLS), Resuscitation Education and Innovation (REdI) Program Coordinator who reports directly to the Chief of Education Services/Associate Chief of Staff for Education. OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? "VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being."Major Duties: The Cincinnati VA Medical Center (CVAMC) is a two-division campus located in Cincinnati, OH and Fort Thomas, KY serving 15 counties in Southwest OH, Northern Kentucky, and Southeast Indiana with 6 Community Based Outpatient Clinics located in Bellevue, KY; Florence, KY; Lawrenceburg, IN; Hamilton, OH; Clermont County, OH, and Georgetown, OH. The CVAMC also supports two off main campus locations in the Cincinnati area via an Eye Center and Mental Health Outreach Community Division. Major Duties: Incumbent must have and maintain American Heart Association BLS Certification to do the duties of this position. Assists employees with skills completion on Cardio-Pulmonary Resuscitation (CPR) manikin carts in the Education Service to ensure staff are adequately qualified in CPR and maintain required certification. Tasks include: training employees and clinical trainees to access the equipment and programs, providing instruction on proper use of the manikins, instruction and demonstration of chest compressions, and providing coaching and encouragement for task completion. Keeps manikins in working order by testing equipment regularly and addressing any signs of potential or actual malfunction. Changes lungs within in each manikin as needed. Cleans and sterilizes manikins between each use to prevent spread of disease among individuals utilizing the equipment. Enters work orders as need when user level maintenance and upkeep is insufficient to keep manikins or laptops in working order. Trouble shoots log-in problems for the software that operates the manikins. Maintains laptops by ensuring software is kept up to date, laptops are maintained in an "always on" status for frequent automated updates. Submits Office of Information Technology (OIT) ticket as needed when user level maintenance fails to keep these specialized laptops and programs fully operational and up to date. Responsible for entering training and qualifications into the Talent Management System (TMS), the VA's online learning management platform, for ACLS/BLS and REdI. This includes external certifications that qualify for incoming staff and trainees. Work Schedule: Monday - Friday, 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Education Technician/PD91684A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Required