Training Technician

Summary About the Position: This position is located at General Leonard Wood Community Hospital's Medical Library in Fort Leonard Wood, Missouri. Salary negotiation may be available for those candidates who are new to Federal service. As an integrated health care system, the Defense Health Agency delivers healthcare services across the Department of Defense and enables combat support to the Joint Force as a strategic partner. Through a robust healthcare delivery system, and a dedicated team of inspired professionals, the Agency ensures the worldwide delivery of medical, dental, and pharmacy programs to more than 9.5 million uniformed service members, retirees, and their families, by improving health and building readiness Anytime, Anywhere-Always.Major Duties: Performs nonprofessional technical and support work in education and training, applying practical knowledge of program objectives, policies, procedures and regulatory requirements. Performs a comprehensive range of administrative duties required to execute, analyze, and optimize training programs, presenting technical recommendations for program revisions directly to the Department Chief. Serves as the primary Coordinator for the organization's annual training and competency programs, to include New Employee Orientation (NEO), Mandatory Annual Training (MAT), and Competency Assessment Folder (CAF) lifecycle maintenance. Conducts targeted educational surveys, assessments, and studies to identify organizational learning needs, proactively developing and procuring physical and digital training materials for attendees. Establishes and administers a centralized classroom allocation schedule, maximizing facility utilization to support diverse educational offerings. Maintains authoritative, centralized records of required, projected, and completed training for all civilian and military personnel across the command. Monitors and interprets complex regulations, directives, and guidelines established by the Defense Health Agency (DHA), the service component, the command, and regional partners to ensure absolute program compliance. Provides advanced technical and consultative support for continuing education platforms and online instructional delivery systems.